№ 202/23-010-795

Department of State Protocol of the Ministry Foreign Ministry of Ukraine confirms its respect to the Embassies foreign states and Representations of international organizations in Ukraine and has the honor to report this.

 According to the Ministry of Health of Ukraine, by order of the Ministry of Health of Ukraine dated 02.25.2020 No. 552 approved and standards of medical care for coronavirus introduced infectious disease (COVID-19). The hot line is working by number 08005055840, which is focused on professional assistance epidemiologists, clinicians, laboratory specialists diagnostics. Based on the developed questions and answers by the Cabinet Ministers of Ukraine created a separate landing: http: // covid 19.com.ua. On the official website of the Ministry of Health a separate section has been created where it is published and constantly spreading situation information updated coronavirus infection in the world and in Ukrainehttps://moz.gov.ua/koronavirus-2019-ncov. Information on coronavirus is also published on the website of the State Institution "Center for Public Health of the Ministry of Health of Ukraine" https: //phc.org.iia.


The Ministry sends information materials in the application, developed by the Ministry of Health of Ukraine and World Health Organization and listing reference hospitals, which are defined to provide care to patients, which meet the 2019-nСoV case definition.

Department of State Protocol of the Ministry Ukrainian Foreign Ministry takes this opportunity to renew the Embassies of Foreign States and Representative Offices its highest considerations.

Embassies foreign states and Representations of international organizations in Ukraine

16 March 2020

List of supporting healthcare facilities

  when contacting a person who meets the 2019-nСoV case definition

The list of hostels

what is the definition for providing care to patients who meet the 2019-nСoV case definition


Address and Phone Number

waiting room


КНП «Винницкая

городская клиническая больница №1»

г. Винница,

ул. Хмельницкое шоссе, 96 приемочное отделение - 0432 511 231


КНП «Винницкая

областная детская клиническая больница»

г. Винница, ул. Киевская, 68,

приемочное отделение - 0432 666 280

ВолынскаяКП «Волынская областная инфекционная больница» г. Луцк г. Луцк, ул. Шевченко, С, приемочное отделение - 0332249954
ДнепропетровскаяКНП «Городская клиническая больница №21 им. проф. Є.Г. Попкової» ДМР г. Днепр, ул. Канатная, 17
ДнепропетровскаяКНП «Криворожская инфекционная больница №1» КМР

г. Кривой Рог,

ул. Юрия Камінського,

приемочное отделение - 550027

ДонецкаяКНП «Областной центр экстренной медпомощи и медицины катастроф» Донецкой области г. Краматорск, ул. О. Вишни, 24



КНП «Инфекционная больница г.КостянтинівкаДонецкая область, м Константине РПТЯ

  ул. Европейская, 17, приемочное отделение -06272 21561
ДонецкаяКНП Мариупольского городского совета «Мариупольская городская больница №4 им. І.К.Мацука»

Донецкая область,

г. Мариуполь, ул. Пашковського, 4

приемочное отделение - 0629588127

ДонецкаяКНП Мариупольская городская больница быстрой медпомощи»

Донецкая обл.,

г. Мариуполь, ул. Бахмутська, 20-А, приемочное отделение - 0683521917

ЖитомирскаяКоммунальное предприятие «Больница №1» Житомирского городского совета

г. Житомир,

ул. Большая Бердичевская, 70

ЖитомирскаяКНП «Житомирская областная клиническая больница» Житомирского областного советаСквирське шоссе, 6, с. Станішівка Житомирского р-на приемочное отделение 0212 34 4043
ЗакарпатскаяКНП «Областная клиническая инфекционная больница" Закарпатского областного совета

г. Ужгорол

ул. Грибоедова, 20 а

приемочное отделение 0312 64 23 79

ЗапорожскаяКУ "Областная клиническая инфекционная больница" ЗОР г. Запорожье, бул. Гвардейский, 142 приемочное отделение 061 280-41-68



КНП «Ивано-Франковская областная клиническая инфекционная больница Ивано-Франковского областного совета»

г. Ивано-Франковск, ул. Г. Сагайдачного,66,

приемная генерального директора -0342-786611

КиевскаяКНП Киевского областного совета «Киевская областная детская больница»

Киевская область, Киево-Святошинская район, г. Боярка,

ул. Крещатик, 83,

приемочное отделение - 0459836693,

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КиевскаяКНП Белоцерковского городского совета «Белоцерковская городская больница № 3»г. Белая Церковь, ул. Карбишсва, 12, приемочное отделение - 04563-6-02-00
КиевскаяКНП Киевского областного совета «Киевский областной центр экстренной медпомощи и медицины катастроф»

г. Киев, ул. Багговутівська, 1,

приемочное отделение 044-489-34-21, 044-489-12-91

КировоградскаяКНП «Центральная городская больница Городского совета г.Кропивницкого стационар №1» г. Кропивницкий, ул. Крепость, 21 приемочное отделение (095)1750116
КировоградскаяКНП «Кировоградская областная больница Кировоградского областного совета»

г. Кропивницкий,

пр. Университетский, 2/5

приемочное отделение (0522)397366

ЛуганскаяКНП «Рубіжанська центральная городская больница» Рубіжанської городского совета

г. Рубіжне,

Студенческая, 19

приемочное отделение 06453-6-31-64

ЛуганскаяЛуганская областная детская клиническая больница.

г. Лисичанск,

кв. 40 лет Победы, 12а.

приемочное отделение 099-21 1-78-59, 095-504-30-98

ЛьвовскаяКНП ЛОР «Львовская областная инфекционная клиническая больница», г. ЛьвовЛьвов, ул. Пекарская, 54 приемочное отделение. (032) 276 63 53
Львовская«Львовский областной госпиталь инвалидов войн и репрессированных им. Ю. Липы» г. Львов-Винники, ул. Ивасюка, 31 приемочное отделение (032) 296 11 40

НиколаевскаяКНП «Николаевский областной центр лечения инфекционных болезней» Николаевского областного совета г. Николаев, Космонавтов, 43
ОдесскаяКНП "Городская клиническая инфекционная больница"Одесского городского совета"

г. Одесса, Пастера, 7

приемочное отделение (048)7238179; (048)7234304

ПолтавскаяКП «Полтавская областная клиническая инфекционная больница Полтавского областного совета»

г. Полтава,

проспект Первомайский, 22 приемочное відділенн (0532)608752

РовенскаяКНП «Центральная городская больница» Ровенского городского совета

г. Ровно,

ул. Николая Карнаухова, 25-А, приемочное отделение 63-79-41,

РовенскаяКНП «Сарненська центральная районная больница» Ровенского городского советаг. Серны, ул. Ярослава Мудрого, 3, приемочное отделение (03655) 2-22-29
СумскаяКНП «Детская клиническая больница Святой Зинаиды» Сумской городского совета

г. Сумы,

ул. Троицкая 28, приемочное отделение (0542) 66-1 66

СумскаяКНП СОР «Сумская областная инфекционная клиническая больница им.Красовицького»

г. Сумы,

ул. 20 лет Победы, 15, приемочное отделение (0542) 70 17 26

СумскаяКНП Сумской областного совета «Областная детская клиническая больница»

г. Сумы,

ул Колпака, 22,

приемочное отделение (0542) 662150

ТернопольскаяКНП „Тернопольская городская коммунальная больница скорой помощи"

г. Тернополь,

ул. Госпитальная, дом 2, приемочное отделение (0352) 252676

ТернопольскаяКНП „Тернопольская городская детская коммунальная больница",

г. Тернополь, ул. Клиническая, 1а,

приемочное отделение (0352) 527513,

ХарьковскаяКНП „Харьковская областная детская инфекционная клиническая больница"

г. Харьків,

ул. Героев Сталинграда, 160, приемочное отделению (057)974029

ХарьковскаяКНП „Областная инфекционная клиническая больница"г. Харьків, ул. Героев Сталинграда, 160 приемочное отделение (057)975010
ХерсонскаяКНП «Херсонская областная инфекционная больница им. Г.І. Горбачевського» Херсонского областного совета

г. Херсон,

ул. Николая Гринька, 1-А, приемочное отделение (055)373816

ХмельницкаяКоммунальное предприятие «Хмельницкая инфекционная больница» Хмельницкого городского совета

г. Хмельницкий,

Сковороды, 17

приемочное отделение (0382)704361

ЧеркасскаяКНП „Черкасская городская инфекционная больница"

г. Черкассы,

ул. Самійла Кошки, 210/1, приемочное отделение (0472) 56 06 63

ЧеркасскаяКНП „Уманская городская больница больница" Уманского городского совета

г. Умань,


приемочное отделение (04744) 3 15 84

ЧерновицкаяОКНП «Областная детская клиническая больница г. Черновцы, ул. Русская, 207А
ЧерновицкаяКНП «Черновицкая областная клиническая больница» г. Черновцы, ул. Главная 137
ЧерниговскаяКНП «Черниговская городская больница №2»

г. Чернигов, ул.1 Мая,


приемочное отделение (0462) 95-62-37

ЧерниговскаяКНП «Черниговская областная детская больница»

г. Чернигов, ул. Пирогова, 16,

приемочное отделение (0462) 67-48-07

 г. КиевАлександровска клиническая больница

г. Киев,

ул. Шелковичная, 39/1

 г. КиевКиевская городская клиническая больница №4

г. Киев,

ул. Солом'янська 17, инфекционное приемочное отделение - 249-78-57

 г. КиевКиевская городская клиническая больница №9

г. Киев,

ул. Рижская, 1,

сан.пропусник1, тел. (044) 467-06-79,

 г. КиевКиевская городская детская клиническая больница №2

г. Киев,

ул. Алишера Навои, 3

приемочное отделение для инфекционных больных - 540 96-88

 г. КиевКиевская городская детская клиническая больница № 1

г. Киев,

ул. Богатырская, 30

 г. КиевКиевская городская детская клиническая инфекционная больница

г. Киев,

ул. Дегтяревская, 23, приемочное отделение - 483-74-84

 г. КиевКиевский городской центр репродуктивной и перинатальной медицины

г. Киев,

проси. Героев Сталинграду, 16

 г. КиевЦентр экстренной медпомощи и медицины катастроф города Киева

г. Киев,

ул. Богдана Хмельницкого, 37-6,


to the letter of the Ministry of Security health of Ukraine


Memo note

regarding the issues of providing medical assistance to foreign citizens in cases related to CVID: recommendations of the Ministry of Protection

health of Ukraine



 According to the legislation of Ukraine1, namely, paragraph 2 of the Resolution of the Cabinet of Ministers of Ukraine dated March 19, 2014 No. 121, foreigners and stateless persons who temporarily reside or are on the territory of Ukraine, medical assistance is provided on a paid basis, unless otherwise provided by international treaties or laws of Ukraine. Accordingly, foreign citizens who are on the territory of Ukraine are required to have a medical insurance policy for obtaining medical care and / or conclude an agreement with healthcare institutions for receiving medical care.

1) In case of symptoms associated with the infectious disease COVID-19, foreign citizens can apply for insurance campaigns and their designated healthcare institutions (hereinafter - ZZ), with which the relevant agreements are concluded. Health workers who work on the territory of Ukraine and have the appropriate license from the Ministry of Health of Ukraine, knowledgeable and informed about the response, diagnosis and treatment algorithms of CVID-19, respectively, orders of the Ministry of Health No. 185, No. 292 and No. 552. Accordingly, in case of suspicion of an infectious disease, CVID -19, the patient is redirected to one of the specific infectious diseases hospitals according to the patient's location. Two such hospitals are identified by local executive authorities in each area. Transportation of the patient can be carried out by a team of emergency medical care, which is accordingly prepared for the transportation of such patients.

2) In the case of a foreign citizen applying for emergency medical care in connection with the COMVID-19 infectious disease, the patient is also transported by the appropriate emergency medical team to one of the specific reference infectious hospitals. The provision of medical services and medical supplies related to the provision of emergency medical care is paid for from the state budget under the program of state guarantees of medical care for the population (program of medical guarantees). However, foreigners or stateless persons who temporarily reside or


1 RESOLUTION OF THE OFFICE OF MINISTERS OF UKRAINE dated March 19, 2014 No. 121 "On approval of the Procedure for the provision of medical assistance to foreigners and stateless persons who permanently reside or temporarily reside in Ukraine who applied for recognition as a refugee or as a person who needs additional protection regarding which decisions have been made on the preparation of documents to resolve the issue of recognition as a refugee or a person who needs additional protection, and whom are recognized as refugees and and those who need additional protection and compensation for the cost of medical services and medical advances to foreigners and stateless persons who reside or are temporarily in the territory of Ukraine. "

located in Ukraine, are obliged to compensate the state for their full cost in accordance with the law.

1) The patient must be in the hospital during appropriate testing for CVID-19 and may be referred for isolation and observation. Confirmation of the diagnosis of COMVID-19 infectious disease occurs in the reference laboratory of the Center for Public Health of the Ministry of Health of Ukraine, approximately 24 hours after the receipt of samples of materials.

2) In the case of a positive test result for CVID-19, the patient can remain in the hospital for medical care and appropriate treatment on the basis of a contract for the provision of medical care.

3) Also, representatives of public health institutions carry out an epidemiological investigation of the case of CVID-19 and are required to collect an anamnesis in the patient to determine the circle of contact persons. Interviewing of contact persons is carried out through the mediation of employees of the embassy / consulate of a foreign state, of which the patient is a citizen and contact persons.

4) In the event of refusal from hospitalization and treatment, the patient is required to be in quarantine (self-isolation), regularly inform about the state of his health to a contact person in the health department where the patient has applied for medical care, or through mediation of foreign embassy / consulate employees, as a citizen which the patient is, to complete recovery.

The Ministry of Health of Ukraine appeals to diplomatic missions and consular offices of foreign states, foreigners and stateless persons who temporarily reside or are on the territory of Ukraine with a request to contribute to the implementation of measures to prevent the spread of COVID-19 in Ukraine, the identification of patients and contact persons, treatment and information regarding the risks of the spread of COVID-19.

Contacts of the diplomatic mission or consular post:

xxx Information resources regarding COVID-19 (Ukrainian / Russian)

CVID-19 Hotline: 08005055840


The answer to common questions regarding SOUGO-19: http://covidl9.com.ua Section on the Ministry of Health website: https://moz.gov.ua/koronavirus-2019-ncov Karaul-Bot Ministry of Health: https://t.me / CQVlD19 Ukraine Bot Telegram-channel of the Ministry of Health: https://t.me/ СОУГО 19 Ukraine Website of the Central Health Protection Center: https://phc.org.ua



to the letter of the Ministry health care of Ukraine


Self-isolation mem


What does "self-isolation" mean?

Self-isolation is, first of all, abstention from contact with others in order to reduce the risk of infection. Self-isolation eliminates any situations where you are in close contact with other people (for example, close contact with the eye in eye at a distance of less than 2 meters, or lasting more than 15 minutes).

An exception is only applying for medical care (only after consultation by phone).

If you are not sure whether you require self-isolation, or do not know who to contact, please call the Government Hotline: 1545

Who needs self-isolation?

Self-isolation is necessary, first of all, if:

■ You expect the test results for the new coronavirus COVID-19.

■ If you have been in close contact with people who are sick with SOGO-19.

■ If you recently returned from the Hubei province of the People's Republic of China, Iran, North Korea, certain regions of Italy (Lombardy, Piedmont and Veneto) or from other countries that are reported on the website of the Ministry of Health of Ukraine - even if there are no symptoms.

■ If you have recently returned from China (except Hubei Province), Thailand, Japan, South Korea, Singapore, Malaysia, Taiwan and you experience coughing, shortness of breath, and / or fever.

How long does self-isolation last?

If it was recommended to you or you have made a decision on self-isolation, it should last no less than 14 days from the date of the occurrence of the incident that caused self-isolation (travel, contact with the patient, etc.).

How to prepare for self-isolation?

Try planning your isolation time so that you don't have to leave your home or receive visitors and guests.

Explain this to friends and relatives, and discuss the possibility of telecommuting with your employer.

Keep your doctor's contacts, and first inform him of the reasons for the decision on self-isolation, as well as select a contact person from the circle of your friends or relatives whom you will contact first of all with the help.

What to do if you do not live alone.

If you live with family or neighbors, you need to isolate yourself in a separate room, which is well ventilated. If you can use a separate bathroom and / or toilet, as well as prepare food and eat separately, do it.

Do not forget about general hygiene, regular hand washing with soap, cleaning, including wet cleaning of surfaces, cough hygiene, use disposable napkins and hustins. During necessary contact with people, always wear a medical mask and discard it after use or contamination.

If you have pets, isolate yourself from them as well, or at least minimize contact with them.

How to organize food delivery?

Try to minimize shopping. If possible, ask friends or relatives to deliver food and necessary purchases to your front door or use remote delivery services.

What to do if you need to leave your home?

If you have an urgent need to leave the place of self-isolation, wear a mask and minimize contact with people. Use hand antiseptics and cough hygiene.

What to do if you have symptoms?

If during self-isolation you have symptoms (cough, difficulty breathing, fever, diarrhea), immediately seek medical help and tell about your travel history and possible contacts with people with acute viral diseases.


to the letter of the Ministry of Security

health of Ukraine

Information sheet


What is coronavirus?

• Coronaviruses are a large family of respiratory viruses that can cause the disease: from a common cold to a severe acute respiratory syndrome. In the world register СОVID-19.

Is there a coronavirus in Ukraine?

• As of March 6, 2020, one laboratory-confirmed case of coronavirus was recorded in Ukraine.

Diagnostics. How to determine coronavirus in the initial stages?

• At the initial stage, coronavirus has the same symptoms as other acute viral diseases. Only special tests can determine.

• The most common symptoms are headache, cough, fever and shortness of breath, in some cases diarrhea or conjunctivitis.

• A new strain of coronavirus can cause severe pneumonia. This is his danger.

•           Important! Timely diagnosis. Since the symptoms of coronavirus are no different from other viral diseases, it is important to immediately consult a doctor. If you have returned from a country in the past 14 days that recorded cases of coronavirus or contacted someone who came to Ukraine from countries where there are recorded cases of coronavirus, immediately notify your family doctor about this. In the future, the doctor has an algorithm of actions to do.

Who is the risk group?

• The course of the disease depends on the person's immunity. The vulnerable group is people of advanced age and people with chronic diseases and weak immunity, they are more prone to the development of difficult diseases. Also, after fixing cases of coronavirus, a vulnerable group are medical workers.

• Contact person in case of CIVID-19 - a person who does not have symptoms now, but who has been in contact, or probably has been in contact with, a person who is sick with CIVID-19. Persons who had direct physical contact with the patient on COVID-19 (for example, through a handshake).

• Persons who have had unprotected direct contact with infectious secretions (for example, through coughing, touching used paper handkerchiefs with their bare hands, etc.).

• Persons who had personal contact with patients on СОVID-19 at a distance of 2 meters and more than 15 minutes.

• Persons who were in a closed environment (for example, an audience, a meeting room, a hospital waiting room, etc.) with patients on СVID-19 at a distance of 2 meters and more than 15 minutes.

• Passengers of the aircraft who sat two places (in any direction) from the patient on СVID-19, satellites or caregivers, and crew members who serve in the part of the plane where the index case is located (if the severity of symptoms or movement the patient is indicated by a larger exposure; all passengers in the section or all passengers may consider contact).

• It is now known that the new coronavirus is transmitted via the drop and contact routes.

• The virus does not circulate in the air. He is not able to travel long distances. It is only in the droplets that a person exhales during a cough or sneeze. Distance is a guarantee of safety. This is an interruption factor in the epidemic chain. Therefore, it is impossible to get infected even from an infected person if you are not directly next to the infected person (recall, this is a maximum of 1.5-2 m).

• The virus can live on surfaces for about 3 hours. Therefore, it is important to disinfect surfaces, door handles, etc.

• The contact path predominates when the virus enters the mucous membranes of the nose, eyes through hands or other objects (scarf, mittens) after touching objects (animals, meat, fish, door handles, handrails) that are contaminated with discharge from the respiratory tract of a sick or infected person .

• The virus is transmitted drop by drop from person to person during coughing or sneezing in close contact when droplets with a diameter of more than 5 microns are formed. Koronavirus are not able to maintain infectogenicity (infectivity) during transmission over long distances. Therefore, close contact is considered a distance of less than 1 m.

• By air, viruses are transmitted from person to person through aerosol cans (with a diameter of up to 5 microns), which can easily pass through the lower respiratory tract. This route of transmission and infection is not characteristic of coronaviruses, although it is possible under certain conditions - for example, during procedures with the formation of an aerosol. These include only medical procedures - bronchoscopy, tracheal intubation, rehabilitation of the tracheobronchial tree in a patient that is under mechanical ventilation, etc. Therefore, for the majority of the population this way is not scary.


•       How dangerous is the virus? Or is he deadly?

•       • The virus cannot be called "deadly", because the mortality rate from all recorded cases is 3.3%.

•       • The Ministry of Health analyzed the number of severe cases that occur in patients with coronavirus infection - this is 20% of all cases and only 3% need resuscitation measures. Ukraine is ready to provide such assistance in intensive care units.

What is the incubation period of coronavirus?

• The incubation period is the period of time between infection and the onset of clinical symptoms of the disease. The recommended WHO observation period for individuals who have had contact with patients with confirmed infection is 14 days.

It is reported that the incubation period has been extended to 21 or 28

days. It's true?

• This is false information. The World Health Organization did not extend the incubation period. He remained 14 days.

How long does the virus live on surfaces?

• According to previous information, the virus can survive on surfaces only for 3 hours. Simple disinfectants can kill the virus, making it difficult to infect people.

Temperature screening

• Ukraine has begun temperature screening of people who arrive in Ukraine from countries where there are recorded cases of CVID-19. This applies to flights, car items

• Temperature screening of passengers from direct flights that arrived by direct flights from Italy began at 20:00 on February 25th.

• Starting from 08:00 on February 26, temperature screening began at the Tisa checkpoint (Transcarpathian region).

• Airports are checked: Borispol, Zhulyany, Lviv, Dnipro, Zaporozhye, Kharkov, Odessa.

• Checkpoints: Yagodin, Rava-Ruska, Krakovets, Shegini, Uzhgorod, Tisza, Poddubnoe.

• Checkpoints (by rail): Lviv, Mostiska, Chop, Kiev.

• On February 17, 2020, exactly 14 days have passed since the last direct flight from China landed in Ukraine. This means that the incubation period has ended. After leaving the plane, all passengers and crew went through temperature screening. Also, the Ministry of Health epidemiologists during the incubation period contacted passengers twice (on days 5 and 14). None of the passengers and crew members showed symptoms of coronavirus. They are healthy.


Test systems

• The World Health Organization handed over to Ukraine a test system that is designed for 960 tests for the presence of CORVID-19 coronavirus. This is a set of reagents for conducting studies by the method of polymerase chain reaction in order to determine a new coronavirus. The kit is composed of a set of reagents, each of which is contained in a separate container of a certain volume.

• What should I do if my local hospital does not know anything about the test? Diagnosis will be carried out exclusively in cases that meet the epidemiological and clinical definition of the disease specified in the WHO recommendations. Testing will be carried out by the virological reference laboratory of the State Institution "Center for Public Health of the Ministry of Health of Ukraine." It is impossible to buy a test system for independent use. The test system is located in the virological reference laboratory of the Center for Public Health of Ukraine. For research, samples will be sent to this laboratory.

• How long does the coronavirus test last? It takes approximately 5-6 hours to get the result.

• Where are the coronavirus detection tests located in the regions? Test systems are located in the virological reference laboratory of the Center for Public Health.

. What kind of tests did Ukraine buy? Ukraine received a test system for identifying a new coronavirus (2019-nCoV) from the WHO. The reagents in the test system will allow laboratory diagnostics of the new coronavirus at the current level. The kits were developed in Germany with the highest possible detection profile for reliable determination of the indicated type of coronavirus. In the future, it is planned to receive additional reagents from VOOZ.

• When will the results of the examination of persons who are being observed be available? The tests are already partially done. Final results will be ready until 4:00 p.m. Friday (February 28).

• Ukraine received a test-system for detecting a new coronavirus (2019-tsou). The test system and reagents are designed for examination of 960 individuals, which is quite enough at the time of receipt of the next reagents. Only cases that clearly fall under the WHO criteria as suspicious are subject to laboratory diagnosis for coronavirus.

Are there any rapid tests for the detection of coronavirus?

• So far, there are no express tests to detect coronavirus. China is talking about their development, but officially they have not yet begun to use it. If they appear, Ukraine will immediately purchase them.

 How is coronavirus treated? Is there a cure for coronavirus?

No, there is no specific therapy for coronavirus, symptomatic treatment is provided.

How to protect yourself from infection?

1. Wash your hands thoroughly and often with soap or treat them with an antiseptic.

Hand washing with soap:

• duration of the procedure - 20-40 s;

• water should be warm (comfortable temperature), not cold or hot;

• a mandatory procedure if the hands are apparently dirty, after coming from the street, before eating, after going to the toilet, if there is no hand antiseptic;

Hand treatment with an alcohol-containing antiseptic:

• alcohol-containing hand antiseptic - a solution with an alcohol content of 60-80% or from 2% chlorhexidine (other products that sell as "hand antiseptics", for example chamomile infusion or solutions of 40% alcohol, are not);

• an antiseptic should cover the entire surface of the skin of the hands (on average, 3 ml of solution should be used for one treatment, and this is 24-27 "zilchs" with a hand-held dispenser, therefore it is recommended to simply pour it into the palm of your hand);

• processing time - close to 30 s;

• pay special attention to nails (most dirt accumulates there);

• mandatory procedure in case of any contact from (potentially) contaminated sites;

• in case of frequent use of an antiseptic, use a hand cream to avoid drying and cracking of the skin;

• control the access of small children to an antiseptic (it contains alcohol and is toxic for deep intake).

2. Avoid crowds.

3. If you become ill, stay home and consult a doctor.

4. Use a face shield:

• required - if you become ill and have respiratory symptoms (cough, runny nose);

• if you are in crowded places - for the purpose of additional protection.

Use the mask correctly:

• it should cover the nose and mouth;

• it should fit snugly, without retreating along the edges;

• replace the mask as soon as it becomes wet;

• do not touch the outer part of the mask with your hands, and if you touch it, wash your hands with soap or treat with an alcohol-containing antiseptic;

• replace the mask every four hours;

• do not reuse the mask.


s it safe to receive parcels from countries where new cases of coronavirus infection have been reported?

• So, quite. It is not possible to get a new coronavirus through a package. The WHO does not recommend any restrictions on trade and movement of goods from China. Delivery of mail from China and to China is carried out as usual.

Is the 2019-nCoV virus transmitted through fruits?

• There is no evidence linking the new coronavirus and fruit. Fruits are an unsuitable medium for the continued survival of the virus. Recall that fruit

Is it possible to get infected from animals?

• The new coronavirus is primarily a zoonotic infection. That is, it can be transmitted from an animal to a person. As usual, such viruses do not pose a threat to humans. However, coronaviruses can quickly mutate and become dangerous. Therefore, you need to be careful and wash your hands thoroughly after contact with the animal.

Why didn't the authorities comment on the coronavirus?

• The Ministry of Health, the Cabinet of Ministers and other authorized bodies constantly communicated with the media. Briefings were held almost every day, were on the air, informed on sites and social networks. There was enough information.

Is Ukraine ready for coronavirus?

• Yes, Ukraine has a clear action plan. The medical system of Ukraine is ready to record cases of COVID-19. In Ukraine, there are about 12 thousand places in infectious hospitals, nearly 2 thousand infectious disease doctors and 5 thousand medical personnel, and there are infectious boxes in Ukrainian hospitals. There are also no problems with diagnostic test systems. In Ukrainian laboratories, there are enough opportunities to cause coronavirus infection.

• We already have 30 reagent kits that the World Health Organization has donated. The kits contain approximately 3,000 reactions, which is enough for research on the disease in more than 900 tons of people.

• Now - it is important to prevent the virus.

Is there enough infectious boxes if massive cases of coronavirus fixation begin?

• Infectious boxes are used only in the initial stages of an outbreak or epidemic, in the future all beds of the infectious diseases hospital are used, and then other health care facilities are redesigned. This is a global practice.

How many artificial respiration apparatuses in Ukraine? Are there enough of them?

• There are 605 artificial respiration apparatuses in Ukraine, and this is enough in infectious diseases hospitals only. If necessary, artificial respiration devices from other hospitals will be involved.

What about protective suits? If there is a contact transmission path, then masks really can not do?

• Ukraine is provided with a sufficient amount of personal protective equipment. Wearing a medical mask helps to limit the spread of respiratory diseases. But wearing a mask alone is not a guaranteed way to not catch an infection. Therefore, it is important to observe the hygiene of the hands and respiratory organs, to avoid close contact.

Observation of evacuated people from China

• Evacuated people from Wuhan are in the Novye Sanzhari sanatorium for observation, not quarantine. Quarantine is established on the territory in which a particularly dangerous disease is identified. During quarantine, absolutely everyone who is in this territory is subject to isolation, and observation is only one of the options for quitting quarantine.

• The discussion began quite when people boarded the plane - February 19 at 18:00 (Kiev time).





An observer is an institution in which people without symptoms of acute respiratory infections are during the incubation period, which is characteristic of the disease. For coronavirusu - this is 14 days. If no symptoms appear during this period, they are completely healthy.

Observation does not need a medical facility, because people do not need to be treated. Suitable hotel type rooms. Any room that meets the requirements is suitable (number of rooms, availability of bathrooms, the ability to organize meals). The sanatorium is protected, so you can be certain that no person who is on observation will leave him.




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